GuestiGram Help Centre
How can we help?
Clear answers for setting up your event, guiding guests and keeping every important memory.
Popular guides
Getting started
4 guidesSet up a host account, name your celebration and open the dashboard for the first time.
Hosts →Choose the right event planCompare invited-person capacity, media allowances and access periods before selecting a plan.
Hosts →Share your event link and QR codeUse the shared event link and downloadable QR code on invitations, signs and guest messages.
Hosts →Preview your event as a guestCheck the welcome screen, guest actions and event information before sending invitations.
Hosts →Guests & RSVPs
5 guidesCreate invitation groups, set their capacity and optionally record individual names and contact details.
Hosts →Send a personal guest invitationShare a secure personal link that opens the correct guest group and reduces RSVP typing.
Hosts →Complete or update a guest RSVPAnswer Yes or No for every invited person, correct names and update the response when plans change.
Guests →Understand RSVP statuses and dashboard countsSee how Confirmed, Partial, Declined and Awaiting are calculated from individual guest answers.
Hosts →Set up and collect meal choicesConfigure menu courses as a host and let confirmed guests choose meals for attending members.
Hosts and guests →Event planning
5 guidesPublish venue, timings, maps, transport and accommodation information guests can revisit.
Hosts and guests →Create the event scheduleAdd a clear timetable with times, titles and locations for guests.
Hosts →Build and update the seating planSeat attending guest groups together, manage table capacities and save each change immediately.
Hosts →Set up the gift registry and song requestsAdd an external gift link and decide whether guests can submit song requests.
Hosts →Configure guest home actionsControl which required actions and useful shortcuts appear on the guest dashboard.
Hosts →Photos & videos
6 guidesSelect original media from a phone or computer and follow the upload progress through completion.
Guests →Understand media approval and visibilitySee when uploaded media is immediate, awaiting review, approved or declined across devices.
Hosts and guests →Review and filter Host MediaFind media by type, status or album and apply approval, movement or deletion actions.
Hosts →Create and manage albumsCurate media into named albums, control guest visibility and download a complete selection.
Hosts →Download and back up event mediaExport original event media and create an independent archive before hosted access ends.
Hosts →Use the live feed and slideshowShow approved event media in a guest feed or fullscreen presentation.
Hosts and guests →Design & QR codes
3 guidesChoose a layout and personalise welcome wording, imagery, colours and fonts without changing the rest of the app.
Hosts →Personalise and print your QR codeDownload a reliable event QR code and place it within personalised invitations and signage.
Hosts →Control event privacy and sharingUnderstand shared links, personal invitations, media visibility and what guests can access.
Hosts and guests →Account, plans & troubleshooting
7 guidesUse password visibility safely, choose whether to stay signed in and update account credentials.
Hosts →Upgrade your event planMove to a higher plan when you need more invited people, uploads or a longer access period.
Hosts →Understand upload limits and access periodsCheck how invited-person limits, upload allowances and hosted access differ between Free, Starter, Pro and Max.
Hosts →Fix a failed photo or video uploadResolve common connection, file, browser and allowance problems when an upload does not complete.
Hosts and guests →Supported browsers and iPhone or iPad helpUse a current mobile browser and recover cleanly from keyboard, scrolling or embedded-browser problems.
Hosts and guests →Refresh stale or missing event contentCheck server-backed changes when another device shows an older seating plan, approval or event setting.
Hosts and guests →Contact GuestiGram support safelySend enough diagnostic information for support to identify the event and problem without sharing secrets.
Hosts and guests →No guides match that search
Try a shorter phrase such as RSVP, upload, QR code or seating.
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