Before you start
Export original event media and create an independent archive before hosted access ends. Sign in to the correct host account and confirm the event name before making changes. Use a current browser and allow any save or upload confirmation to finish before leaving the page.
What to do
- Review approvals and album organisation before creating final exports.
- Download important albums as ZIP files and keep the browser open until each download finishes.
- Open a sample of photographs and videos from the downloaded files.
- Keep one working copy and at least two backups, with one stored away from the main device.
- Repeat the export before the plan access period ends if guests continue uploading.
Check the result
Open the affected page again and confirm the saved information, status or media appears as expected. When the change affects guests, use View as guest or the event link on a second device to check the public result. Avoid making the same edit on two devices at once while a save is still in progress.
Good to know
- GuestiGram is a collection and sharing service, not the only long-term backup.
- Messaging apps may compress copies, so keep the files downloaded from the event.
- Record where the archive and its backups are stored.
If it still does not work
Reload the affected page once and confirm you are using the correct event URL. Note the device, browser, approximate time and exact message shown. If the issue involves a Cloudflare error, include its Ray ID and UTC time. Do not repeatedly submit payments, destructive actions or large uploads while an error is active.
Need help with this?
Email support with the event URL, device and what happened. The subject will include this guide.
Email support