Before you start
Set up a host account, name your celebration and open the dashboard for the first time. Sign in to the correct host account and confirm the event name before making changes. Use a current browser and allow any save or upload confirmation to finish before leaving the page.
What to do
- Open Start free and enter the host and event details requested on the signup page.
- Choose a welcome template, or leave the template choice set to I'll choose later.
- Select the plan you want to use. The Free plan does not require payment details.
- Finish account creation and open the host dashboard for your new event.
- Review the event name, date and host names in Settings before sharing the page.
Check the result
Open the affected page again and confirm the saved information, status or media appears as expected. When the change affects guests, use View as guest or the event link on a second device to check the public result. Avoid making the same edit on two devices at once while a save is still in progress.
Good to know
- Use an email address you can continue to access after the event.
- New events begin with an empty guest list, Main Album and Table 1 rather than sample event data.
- You can change the welcome design and most event details later.
If it still does not work
Reload the affected page once and confirm you are using the correct event URL. Note the device, browser, approximate time and exact message shown. If the issue involves a Cloudflare error, include its Ray ID and UTC time. Do not repeatedly submit payments, destructive actions or large uploads while an error is active.
Need help with this?
Email support with the event URL, device and what happened. The subject will include this guide.
Email support